What to Say to No-Show Clients and Prospects After a Missed Meeting

What to Say to No-Show Clients and Prospects After a Missed Meeting

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Don’t panic. And don’t give up. There are ways to effectively nudge your no-show prospect without feeling like you’re shouting into a void.

Here are the best practices for crafting a response to this situation:

1. Default to the idea that there are many reasons a prospect could have missed a call.

2. Respond with an even tone.

3. Don’t guilt-trip the prospect.

4. Definitely don’t harass a prospect.

5. Be honest about what happened on your end.

6. Add the value you anticipated covering during the call in your follow-up email.

7. Propose a reschedule.

8. Be realistic if this happens more than once.

 

Download now and master the practices to respond to this situation!